Virtuo is an car rental app to book your car on demand contactless. Lock/Unlock the car and manage your rental in the app and get connected to the car to have extra information about fuel level, odometer, gas station and more.
Since November 2021, I have helped revolutionize car rentals by connecting vehicles with the app and digitizing the rental process.
At Virtuo, I have the opportunity to work on a very large panel of product and topics, from the customer app called Rental app to the fleet app called Expert app. All related to the Fleet management platform, our own Backoffice. I am also in charge of the website experience (Desktop and mobile).
Rental app
This is our customer-facing app to let users book a car, check damage report at start and end of rental, manage their booking (extend, add additional driver and mileage), control vehicle action with a full digital key and so much more...
New released features
Find below a small pieces of work at Virtuo since 2021. A lot more has been done, contact me to know more.
Introducing new floating Key
Presenting an upgraded floating digital key on the main screen! Now, you can see your vehicle and connectivy informationm, lock and unlock your car with just a single effortless tap.
New fullscreen Digital Key
A new fullscreen digital key! Take full control of your vehicle with features like locking/unlocking, checking your mileage and fuel level, managing bookings, and monitoring dashboard lights—all at your fingertips. Plus, easily find nearby gas or recharge stations and report any damages or incidents.
Our widget features a flexible and responsive layout that seamlessly displays data for hybrid vehicles right on the main screen..
More informations about the vehicle
Discover a new screen designed to help you access vehicle documents, equipment specifications, and car guides effortlessly.
Security selfie check validation
Introducing our new selfie check feature! Now, before you head out on your rental adventure, simply take a quick selfie to confirm your identity. It's fast, secure, and ensures a smooth rental experience!
Pay in 2 payments
Split your payment into two easy installments! Pay a part now and the rest later, all without any extra fees. Enjoy the freedom to book faster and save money!
Marketplace
Discover our new global car rental marketplace! With just one platform, you can effortlessly find and rent a car from top providers. Simply search, book, and pay through our app, and pick up your keys at the rental counter. Start your adventure today!
OKR achievements
-
Increase
booking search and conversion rate -
Improve
core experience with our Digital Key to lock/unlock and start
the
vehicle
-
Decrease
bad reviews or issue during rental
Fleet app
The fleet app enable our car preparators to see their missions of preparations, convoys or garage into the app and get the key. Everything is automatised and have a direct link to the planning vie and the car availability for our customers.
New released features
Find below a small pieces of work at Virtuo since 2021. A lot more has been done, contact me to know more.
Expert profile page
We've revamped the profile page to include additional details about completed missions, user ratings, and automated invoicing for improved efficiency.
Check vehicle data installation
Ensure that the installation process is secure by verifying that the data retrieved is active and properly integrated into the sotfware.
Check commands
Verify that the key commands for locking, unlocking, and starting the engine are functioning correctly to ensure a successful installation process.
OKR achievements
-
Optimizing preparator and fleet management efficiency
-
Improve
vehicle cleanliness preparation
-
Automation and attribution of missions and vehicle
maintenance to
our preppers
Back-office platform
This product is the core system of the service to manage bookings, vehicles, fleet, customer, pricing, invoicing, security events and so much more data. It is used by all people working in the company (Customer Support, Fleet manager, Operations support, Tech and Product) or outside, like business patner to manage their own fleet.
I work on this platform to revamp the entire process and adding more data accessible in a one place for quick access and linked informations. Design a conversational interface to let our customer chat with our AI.
Planning view
A comprehensive planning view to oversee and manage bookings, maintenance schedules, and fleet movements.
Details panel
Access to a dedicated panel that showcases comprehensive details about your planning events, allowing you to effectively manage the fleet.
Tickets and tasks
Create tickets and tasks effortlessly, track your progress, and easily mention and assign teammates to specific tickets related to fleet management, damages, vehicles, and more. This ensures a smoother follow-up on operational needs.
Vehicle management
A dedicated area to organize and retrieve all details related to your vehicle and its installation data.
Conversation tool
Our new customer support platform, enhanced by cutting-edge AI technology. This platform is designed to engage in meaningful conversations with clients, addressing their questions and resolving issues efficiently.
OKR achievements
-
Increase operations and fleet tasks and monitoring
-
Ehance
tool experience with new layout and architecture for
information
access
-
New
features:
conversational, ticketing and alerting tools in a unique
internal
tool